AI Tool
Gentrace pricing, features, company info, and alternatives
A factual product page for Gentrace as an AI agent tracing, evaluation, and error analysis platform.
Last updated April 2026 · Pricing and features verified against official documentation
Pricing
Current public pricing tiers on file for Gentrace, last verified Apr 26, 2026.
Standard
Usage-based
Start testing for free; no per-seat charges.
Enterprise
Contact sales
Self-hosted and on-premise options, plus SSO, SCIM, RBAC, and procurement/security review.
What You Can Do With It
The main capabilities that shape how people use Gentrace today.
Ingests traces through the Gentrace SDK and OpenTelemetry, with TypeScript and Python quickstarts.
Combines tracing, experiments, datasets, unit tests, and dataset tests for AI evaluation.
Adds Gentrace Chat, derivations, views, and alerting for error analysis.
Offers self-hosted deployment with Docker or Kubernetes.
Best For
Who Gentrace is most clearly built for.
AI teams that want tracing, evaluation, and error analysis in one platform.
Product and engineering teams collaborating on LLM testing and release quality.
Organizations that need self-hosting and enterprise access controls for sensitive workloads.
Company
Leadership and company context for Pragli, Inc..
CEO
Doug Safreno
Founders
Doug Safreno, Vivek Nair, Daniel Liem
Investors
Matrix Partners, Headline, K9 Ventures
Headquarters
San Francisco, CA, USA
Platforms
Where you can use Gentrace today.
Web
API
SDKs
Self-hosted
Integrations
Notable connected tools and ecosystem hooks for Gentrace.
OpenTelemetry
AI SDK
LangChain
LangGraph
Mastra
OpenAI Agents
Pydantic AI
Privacy Notes
Publicly stated data-handling notes that matter when evaluating Gentrace.
The privacy notice identifies Pragli, Inc. as Gentrace's operator.
The notice says Gentrace complies with the EU-U.S. Data Privacy Framework, including the UK and Swiss extensions.
The notice says the service collects account, usage, device, and log data to operate the product.
Compliance
Public compliance or enterprise-governance signals we found for Gentrace.
SOC 2 Type II
ISO 27001
SSO
SCIM
RBAC
Access
How to integrate or build around Gentrace.
Public API
Yes
Docs
Available
Alternatives
Other tools worth considering alongside Gentrace.
AI observability and evaluation platform for tracing, scoring, and improving production AI applications.
Open-source LLM engineering platform for tracing, prompt management, evaluations, and analytics.
Open-source LLM observability, evaluation, and optimization platform from Comet.
Open-source observability and evaluations platform for AI apps and agents.
Product Snapshot
Gentrace is Pragli, Inc.’s platform for AI agent tracing, evaluation, and error analysis. It supports SDK-based instrumentation, OpenTelemetry ingestion, and self-hosted deployment.
What You Can Do With It
- Trace AI and LLM workflows through the Gentrace SDK or by sending OpenTelemetry spans.
- Run experiments, unit tests, and dataset tests to evaluate AI outputs and compare runs.
- Use Gentrace Chat, derivations, views, and alerting to inspect traces and monitor errors.
- Deploy Gentrace on your own infrastructure with Docker or Kubernetes.
Why It Stands Out
It combines tracing, evaluation, and error analysis in one workflow, with both managed and self-hosted deployment paths.
Tradeoffs To Know
- The public pricing page is usage-based rather than a simple per-seat list, so buyers need to read the plan details carefully.
- Self-hosting requires support-gated registry access and additional infrastructure work.
- Enterprise controls such as SSO, SCIM, and RBAC are part of the sales-led motion rather than the default starter path.
Sources
- gentrace.ai/pricing
- gentrace.ai/legal/privacy
- gentrace.ai/contact
- gentrace.ai/blog/press-release-series-a
- gentrace.ai/careers
- gentrace.ai/blog/series-a
- gentrace.ai/docs/getting-started/overview
- gentrace.ai/docs/getting-started/quickstart
- gentrace.ai/docs/evaluation/overview
- gentrace.ai/docs/error-analysis/overview
- gentrace.ai/docs/administration/self-hosted
- gentrace.ai/docs/reference/opentelemetry-guide
- gentrace.ai/docs/api-reference/testcases/create-a-test-case
- gentrace.ai/docs/tracing/instrumentations
- gentrace.ai/docs/administration/sso
- gentrace.ai/docs/administration/roles
- gentrace.ai/docs/reference/opentelemetry-api
- gentrace.ai/docs/getting-started/initialization