AI Tool
Agentforce pricing, features, company info, and alternatives
A factual product page for Salesforce's agentic AI platform.
Pricing
Current public pricing tiers on file for Agentforce, last verified Apr 11, 2026.
Salesforce Foundations
$0
Flex Credits
$500 / per 100k credits
Conversations
$2 / conversation
Per-user licensing
$125 / user/month
Agentforce 1 Editions
$550 / user/month
Starts at this level according to Salesforce's pricing page.
Core Features
The main capabilities that shape how people use Agentforce today.
Build, deploy, and manage AI agents at scale across customer and employee workflows.
Consumption-based pricing supports Flex Credits, Conversations, and user licensing.
Agentforce agents can act across channels, workflows, and APIs.
Salesforce positions Agentforce as a full agent lifecycle platform with governance.
Best Fit
Who Agentforce is most clearly built for.
Salesforce customers building customer-service or internal agents.
Teams that want AI agents tied to CRM data and workflows.
Businesses that need flexible consumption or per-user licensing.
Platforms
Where you can use Agentforce today.
Web
Mobile
SMS
Slack
Integrations
Notable connected tools and ecosystem hooks for Agentforce.
Salesforce CRM
Slack
MuleSoft APIs
Flows
Apex
Product Snapshot
Agentforce is Salesforce’s agentic AI platform for building and deploying autonomous business agents. It is designed to work across customer, employee, and operations workflows inside the Salesforce stack.
What You Can Do With It
- Build agents that reason over business data and take actions.
- Use Flex Credits, Conversations, and per-user licensing models.
- Deploy agents across customer channels and internal workflows.
- Manage the full agent lifecycle with Salesforce governance tools.
Why It Stands Out
Agentforce is compelling when an organization already relies on Salesforce data and workflows. Its biggest advantage is the combination of AI, CRM context, and operational controls.
Tradeoffs To Know
- The platform is powerful but can be complex to deploy well.
- Pricing is flexible, which is helpful, but also makes budgeting less straightforward.
- It is most valuable in Salesforce-heavy environments.