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Synthflow pricing, features, company info, and alternatives
A factual product page for Synthflow covering voice automation, pricing, compliance, and API support.
Last updated April 2026 · Pricing and features verified against official documentation
Pricing
Current public pricing tiers on file for Synthflow, last verified Apr 25, 2026.
Pay as you go
$0 / month
Free to explore the platform; call and chat usage is billed separately, with 5 concurrent calls included on the public plan.
Enterprise
Custom
Quote-based plan for teams handling 10,000+ minutes per month, with unlimited concurrency, SLA support, and advanced compliance options.
What You Can Do With It
The main capabilities that shape how people use Synthflow today.
The BELL framework organizes the product around Build, Evaluate, Launch, and Learn.
The docs surface flow designer agents, single-prompt agents, manual testing, custom evaluations, simulations, and version control.
Deployment options include phone numbers, SIP trunking, WhatsApp, and API-based deployment.
Integrations cover CRM, automation, telephony, and voice tools such as HubSpot, Salesforce, Twilio, Zapier, Make, Cal.com, Stripe, Bubble, Zendesk, Freshworks, and ElevenLabs.
Best For
Who Synthflow is most clearly built for.
Teams automating inbound and outbound phone workflows such as support, appointment setting, and lead qualification.
Operators that want a web dashboard plus API access for building, testing, and deploying voice agents.
Organizations that need telephony and CRM integrations around production call automation.
Company
Leadership and company context for AgentFlow AI GmbH.
CEO
Hakob Astabatsyan
Founders
Hakob Astabatsyan, Albert Astabatsyan, Sassun Mirzakhan-Saky
Investors
Accel, Atlantic Labs, Singular
Headquarters
Kurfürstendamm 15, 10719 Berlin, Germany
Platforms
Where you can use Synthflow today.
Web
API
Integrations
Notable connected tools and ecosystem hooks for Synthflow.
HubSpot
Salesforce
Twilio
Zapier
Make
Stripe
Cal.com
Bubble
Zendesk
Freshworks
ElevenLabs
Privacy Notes
Publicly stated data-handling notes that matter when evaluating Synthflow.
The privacy policy says the platform and website are controlled by AgentFlow AI GmbH and that processing is governed by GDPR and the German Federal Data Protection Act.
The security and compliance docs let admins disable call recordings and transcripts, limit retention to 30 days, and enable PII redaction.
The AI transparency statement says Synthflow may process call recordings, transcripts, caller ID, usage data, and optional CRM data, with a 90-day deletion default unless otherwise agreed.
Compliance
Public compliance or enterprise-governance signals we found for Synthflow.
GDPR
SOC 2
ISO 27001
Access
How to integrate or build around Synthflow.
Public API
Yes
Docs
Available
Alternatives
Other tools worth considering alongside Synthflow.
Product Snapshot
Synthflow is a voice AI platform for building and deploying automated phone-call agents. Its documentation organizes the product around a BELL loop of Build, Evaluate, Launch, and Learn.
What You Can Do With It
- Build agents with the flow designer or single-prompt agent surfaces.
- Test calls with manual testing, custom evaluations, and simulations before deployment.
- Deploy agents by phone number, SIP trunking, WhatsApp, or API.
- Connect voice workflows to CRM, telephony, scheduling, automation, and voice services.
Pricing
Synthflow currently offers Pay as you go and Enterprise. Pay as you go starts at $0 and uses usage-based billing, while Enterprise is quote-based for teams handling 10,000+ minutes per month. The public pricing page also lists add-ons for concurrency, white-labeling, performance routing, and low-latency edge routing.
Company and Track Record
Synthflow is operated by AgentFlow AI GmbH in Berlin. Official company materials name Hakob Astabatsyan, Albert Astabatsyan, and Sassun Mirzakhan-Saky, and the company said it was founded in 2023 and emerged from stealth in December 2023.
Privacy and Compliance
The privacy policy says Synthflow processes personal data under GDPR and the German Federal Data Protection Act. The security and compliance docs let admins disable recordings or transcripts, limit retention to 30 days, and redact PII. The AI transparency statement says the platform may process call recordings, transcripts, caller ID, usage data, and optional CRM data, with a 90-day deletion default unless contractually changed.
Tradeoffs To Know
- Public pricing is usage-based, so monthly cost depends on call volume and configuration choices.
- Enterprise pricing is not public, so exact cost requires a sales step.
- The public materials focus on voice automation rather than general-purpose chat.
Sources
- synthflow.ai/pricing
- docs.synthflow.ai/billing
- docs.synthflow.ai/docs/imprint
- docs.synthflow.ai/privacy-policy
- synthflow.ai/blog/synthflow-raises-7-4m-in-seed-funding-for-its-ai-voice-assistants-for-smes
- synthflow.ai/news/synthflow-raises-20m-series-a
- docs.synthflow.ai/docs/overview-of-synthflow-interface
- docs.synthflow.ai/deploy-your-agent
- docs.synthflow.ai/about-integrations
- synthflow.ai
- docs.synthflow.ai/getting-started-with-your-api
- docs.synthflow.ai/security-and-compliance
- docs.synthflow.ai/ai-transparency