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Voiceflow pricing, features, company info, and alternatives
A factual product page for Voiceflow as a chat and voice agent platform.
Last updated April 2026 · Pricing and features verified against official documentation
Pricing
Current public pricing tiers on file for Voiceflow, last verified Apr 25, 2026.
Starter
$0 / month
Free plan with 100 credits per month.
Pro 10k
$60 / month
10k credits per month; annual billing listed at $648/year.
Pro 15k
$90 / month
15k credits per month; annual billing listed at $972/year.
Pro 20k
$120 / month
20k credits per month; annual billing listed at $1,296/year.
Business 30k
$150 / month
30k credits per month; annual billing listed at $1,620/year.
Business 50k
$250 / month
50k credits per month; annual billing listed at $2,700/year.
Business 100k
$500 / month
100k credits per month; annual billing listed at $5,400/year.
Enterprise
Custom
Contract-based billing with custom credit allotments.
What You Can Do With It
The main capabilities that shape how people use Voiceflow today.
Visual agent building with playbooks, workflows, a knowledge base, and tools.
Deployment across web chat, telephony, and custom interfaces via the Conversations API.
Measurement features for transcripts, call recordings, evaluations, simulation, and analytics.
Extensibility through APIs, integrations, functions, and MCP servers.
Best For
Who Voiceflow is most clearly built for.
CX and support teams building customer-facing chat or voice agents.
Product and engineering teams that want API-driven custom interfaces around an agent.
Organizations that need SSO, private cloud hosting, and other enterprise controls.
Company
Leadership and company context for Voiceflow, Inc..
CEO
Braden Ream
Founders
Braden Ream
Headquarters
Toronto, ON, Canada
Platforms
Where you can use Voiceflow today.
Web
Cloud
Private cloud
Integrations
Notable connected tools and ecosystem hooks for Voiceflow.
Zendesk
Shopify
Google Sheets
Salesforce
Airtable
HubSpot
Make
Gmail
Privacy Notes
Publicly stated data-handling notes that matter when evaluating Voiceflow.
Voiceflow says it uses encrypted credential storage, customer-managed keys for data at rest, and TLS or mTLS in transit.
Voiceflow says its infrastructure uses isolated environments, multi-AZ deployments, and segmented firewalled service-to-service communication.
Compliance
Public compliance or enterprise-governance signals we found for Voiceflow.
SOC 2 Type II
ISO/IEC 27001:2022
GDPR
HIPAA
Access
How to integrate or build around Voiceflow.
Public API
Yes
Docs
Available
Alternatives
Other tools worth considering alongside Voiceflow.
AI agent platform for building, deploying, and monitoring business chat and workflow agents.
Open-source platform for building AI apps, agents, and RAG workflows.
Microsoft's low-code agent builder for internal and external Copilot workflows.
Product Snapshot
Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents for customer experience workflows.
What You Can Do With It
- Design agents visually with playbooks, workflows, a knowledge base, and tools.
- Deploy agents through web chat, telephony, and custom interfaces via the Conversations API.
- Measure conversations with transcripts, call recordings, evaluations, simulation, and analytics.
- Connect agents to APIs, integrations, functions, and MCP servers.
Why It Stands Out
It combines agent design, deployment, and measurement in one platform with enterprise controls for support and CX teams.
Tradeoffs To Know
- Detailed pricing is split across the pricing page, the billing docs, and the billing-update announcement.
- Enterprise controls such as private cloud hosting, SSO, and advanced compliance features sit on higher tiers.
Sources
- voiceflow.com/pathways/introducing-voiceflow-credits
- voiceflow.com/pricing
- docs.voiceflow.com/documentation/account-management/billing
- voiceflow.com/privacy
- voiceflow.com/legal/terms
- voiceflow.com/contributors/braden-ream
- voiceflow.com/about
- docs.voiceflow.com/documentation/Introduction
- docs.voiceflow.com/api-reference/api-overview
- voiceflow.com/legal/security